Privacy Policy

Last Updated: January 1, 2026

1. Information We Collect

When you visit PawParlor Pet Grooming or use our services, we may collect the following information:

• Personal Information: Name, email address, phone number, and mailing address when you book an appointment, make a purchase, or sign up for our loyalty program.
• Pet Information: Pet name, breed, weight, age, health conditions, temperament notes, and grooming preferences.
• Payment Information: Credit card details are processed securely through our third-party payment processor and are not stored on our servers.
• Usage Data: Browser type, IP address, pages viewed, and time spent on our website, collected automatically through cookies and analytics tools.

2. How We Use Your Information

• To schedule and manage grooming appointments
• To process orders and payments for products and services
• To maintain pet grooming records for personalized care
• To administer our Paw Points loyalty program
• To send appointment reminders and promotional emails (with your consent)
• To improve our website and services

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our business (e.g., payment processors, email marketing platforms), provided they agree to keep your information confidential.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure.

5. Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences (such as your selected color theme), and analyze site traffic. You can manage cookie preferences through your browser settings. For more details, see our Cookie Policy.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications at any time
• Withdraw consent for data processing

7. Children's Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

• hello@pawparlor.com
• (555) 729-7275
• 248 Maple Grove Lane, Suite 4, Austin, TX 78704